When we became property managers, we were given guidelines, instructions, policies, procedures and maybe checklists. All of this information was created to help us be successful managers in our industry. But what about leadership? We all know individuals who we admire as leaders, and it causes us to wonder how do leaders know when to lead? Join us as our keynote speaker discusses ways to identify opportunities to Lead as you Manage.
Denise Lucas currently serves the City of Austin as the Director of the Development Services Department. The Development Services Department leads the city in building permits, plan reviews, tree preservation, development assistance and land use reviews, while providing development review and inspection services
Over the past 10 years, Denise’s City of Austin roles include Deputy Director of DSD - providing oversight and direction for the Building Plan Review Division, the Building Inspections Division, the Site / Subdivision and Environmental Inspection Division and the Customer Experience Unit, and also as the Deputy Purchasing Officer focusing on Contract Services, Administration and Contract Monitoring and then as the Deputy Chief Information Officer for Enterprise Application and Business Transformation Services.
Prior to joining the City of Austin, Denise held various senior level positions in procurement in the private sector, high tech industry, manufacturing and professional legal services.
Denise has an M.B.A. in Business Management from St. Edward’s University and a B.S. in Human Resources Management from Friends University. She is also a Certified Procurement Manager (C.P.M.) and has achieved lifetime certification status.
AGENDA
10a – 10:40a – Session #1, Leak Detection
SPONSORSHIPS
This course is pending 4.0 hours of CE credits by Community Association Managers International Certification Board (CAMICB) to fulfill continuing education requirements for the CMCA® certification.
